Solutions · Cities and towns
One platform for every department in city hall that rents out space.
A city is not one buyer. It is parks and recreation, the clerk, the library, public works, finance and IT, each with a calendar and none of them able to answer a council member's question about the portfolio. Consolidation is the product.
Cities, towns, townships and villages. Start with one department and add the rest at no additional license fee.
Who typically comes to the demo
- Parks and recreation
- Fields, shelters, community centers, programs and camps
- City clerk
- Chambers, hearing rooms, open meeting publication, internal rooms
- Public works
- Bulk item collection booking, routes and crews
- Finance and IT
- General ledger reconciliation, single sign-on, security review
- Start
- One business area, then add the rest
- Users
- Unlimited staff across every department
- Go live
- Four weeks for a single business area
- Reporting
- One utilization number for the whole portfolio
What changes for a city
The question you can finally answer.
Every department already books space competently. What no city can do with six systems is produce one number for the whole portfolio, which is the number a budget hearing actually asks for.
- 01
Requests stop arriving four different ways
PDF applications by email, phone calls, walk-ins at three counters and a web form into a shared inbox all become one intake, and staff stop re-keying the same request two or three times.
- 02
The clerk keeps control and still consolidates
Chambers stays under clerk approval, with the public meeting calendar published from the same record, while sitting on the same diary as the rest of the city.
- 03
Cost recovery becomes defensible
Revenue and subsidy by rate class against direct cost, per facility, including internal use, which is what a cost of service study needs.
- 04
Public works joins the same platform
Bulk item collection booking moves residents off the phone and gives the depot a route, a crew assignment and a driver app, on the subscription you already hold.
What your reviewers will ask for
Two people can stop your project. Give them what they need early.
In our experience the IT security review and the ADA coordinator are the two gates that hold a municipal purchase, and both can be cleared in week one rather than week nine.
- Your IT reviewer. ISO 27001, SOC 2 Type II and PCI DSS, US or Canadian Azure regions selected at contract, single sign-on through your identity provider, and a security pack that names what we do not hold as clearly as what we do.
- Your ADA coordinator. A WCAG 2.1 AA resident portal with a conformance report they can file, ahead of the April 26, 2027 compliance date for entities of 50,000 or more.
- Your purchasing officer. Published pricing, a written quote in five business days, the sample agreement before your panel shortlists, and an honest answer about cooperative purchasing contracts, which we do not hold.
- Your finance director. Named integrations rather than the phrase open API, and a straight answer about whether your stack is a production integration or a scoped build.
Questions
Asked on most calls.
If your panel needs an answer that is not here, send the question and we will publish it.
Do we have to move every department at once?
No, and we would advise against it. Most cities start with community centers or athletic fields and add libraries, programs, chambers, ticketing or bulk waste later. Adding a business area does not restart your contract or change your subscription.
How is it priced for a city?
One annual subscription based on your jurisdiction population, with every business area included and unlimited staff and resident accounts. Booking volume is not metered. See pricing.
Can we go live around our registration season?
Yes. We set the go-live date against your registration calendar and work backwards, because no recreation agency can cut over in the middle of summer camp registration.
See it against your own facilities.
Bring the list of every space you rent out and your adopted fee schedule. Forty-five minutes, no slides.