The compliance engine
Fee schedule, residency test, insurance limits, deposit policy and approval delegations applied to every request without a staff member checking by hand. How permitting works
Platform
One platform, every public space your city owns.
Twelve business areas on one diary, one customer record and one ledger. You can start with one and add the rest when you are ready, at no additional license fee, because every business area is included in the subscription.
Turn a business area on when the department is ready. Adding one does not restart your contract.
What one platform means in practice
- One diary
- Every bookable space in the city on a single calendar, with conflicts detected across departments
- One record
- A household that books a pavilion, registers a child and holds a membership is one customer
- One ledger
- Every fee, deposit, refund and credit reconciled to your general ledger
- One portal
- Residents do all of it on your domain, in your brand, built to WCAG 2.1 AA
- Business areas
- Twelve, all included in the subscription
- Users
- Unlimited staff and unlimited residents
- Go live
- Four to eight weeks, timeboxed
- Track record
- 22 years, 10,000+ platform users, 100% go-live rate
The business areas
Choose where you start. Add the rest when the department is ready.
Every vendor in this market sells parks and recreation. OptimoGov was built for governments that also own a library, a city hall, a theater, a marina and a solid waste operation.
Facility use permittingThe engine under every booking: fee schedule, residency, insurance, deposits, approvals.Community centers and hallsHalls, meeting rooms, kitchens and studios, with the volume most cities start with.Athletic fields and sports allocationSeasonal allocation scored against your policy, leagues, tournaments and rest periods.Parks, pavilions and special eventsShelters self-serve, special events route to every department that must review them.Library roomsStudy and meeting rooms booked against a library card, per branch.City hall and council chambersClerk-controlled approval and an open meeting calendar from the same record.Internal staff bookingsBack-of-house space, unlimited staff accounts, and honest utilization numbers.Program and class registrationSeasons, camps, waitlists, household accounts, payment plans and fee assistance.Memberships and passesEntitlements that apply themselves across bookings and registrations.Ticketed events and reserved seatingSeat maps, mobile tickets and gate scanning for your own venues.Bulk item and waste collectionResidents book a pickup, public works get the route, the crew and a driver app.Watercraft, docks and storageSeasonal allocation, holder documents, renewals and waiting lists.
Why consolidation is the point
Six systems is not a software problem. It is a reporting problem.
Parks runs one system. The library runs a catalog add-on. The clerk keeps chambers in Outlook. Fields are allocated in a spreadsheet each spring. Every one of them works. What none of them can do is tell a council member what the city earned from its own buildings last quarter, or which building sits empty on a Tuesday morning.
- Conflicts are found across departments, not within one. Two staff members in two buildings cannot double-book the same room, and a maintenance closure blocks a rental, a program and an internal booking at once.
- One customer record. A resident is one household across every business area, so eligibility, residency, waivers and insurance carry forward instead of being re-entered.
- One fee engine. Your adopted schedule, your rate classes and your residency test applied identically whether the booking is a hall, a field or a bulk pickup.
- One ledger. Every business area reconciles to the same finance codes, which is what makes a cost of service study possible rather than theoretical.
- One portal, one login. Residents do not learn four systems, and your accessibility conformance covers one portal rather than four vendors' pages.
Across every business area
The five things that are true no matter which department is using it.
Money in, reconciled
Card, ACH and e-check in the US, Interac and pre-authorized debit in Canada, deposits held and released, and you decide who pays the processing fee. Payments and revenue
The answers you give in public
Utilization, revenue and subsidy by rate class, permit cycle time and compliance exposure, plus a Power BI feed. Reporting and analytics
It has to reconcile
An open REST API plus production integrations to the finance, identity, records and GIS systems you already run. See integrations
On your domain, in your brand
Self-service on any device at any hour, built to WCAG 2.1 AA with a conformance report your ADA coordinator can file. The resident portal
What we hold and what we do not
ISO 27001, SOC 2 Type II and PCI DSS, US and Canadian Azure regions, and a ledger that names the certifications we do not hold. Open the Trust Center
Bring the list of every space your city rents out.
A 45-minute working demo against your own facilities, your own fee schedule and your own approval rules. No slides.