OptimoGov North America

Guide · Compliance and accessibility

ADA Title II readiness for a reservation and registration portal

A working guide for recreation directors, city clerks, library directors and ADA coordinators. What is in scope, what the dates actually are, how to audit your current portal this week, and how to write the requirement into a solicitation so a vendor cannot answer it with a document about their own website.

Written for practitioners. It states what we do and do not offer in one short section at the end, clearly marked, and the rest is vendor-neutral.

What is in it

Contents

  • What the rule requires, and the dates after the April 2026 extension
  • Why special districts are in scope regardless of size
  • The six steps of the resident path, and which ones vendors usually miss
  • A keyboard and screen reader self-audit you can run in an afternoon
  • Testing the documents your platform generates
  • Four questions to put to every vendor, in writing
  • Language for your solicitation that asks for evidence rather than a claim
  • Building the internal business case from a compliance date
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